The safety processes that keep our world turning most often go unnoticed—until there’s a glitch in a system. Sometimes, these glitches end in high-stakes losses; other times, they end in tragedy.
At Eddyfi Technologies, keeping workers and users safe in some of the most critical and dangerous industrial systems known today is everyday work. Making advanced technology fast and easy to use while continuously pushing beyond existing capabilities is part of the company’s DNA.
Serving aviation, maritime, oil & gas, nuclear, and other fast-paced, high-pressure industries, the Eddyfi team is improving safety and saving lives across many fields with its outstanding nondestructive testing equipment (NDT), robotics, and inspection scanning. And now, starting from the base of existing assets obtained through acquisition, Eddyfi Technologies is the proud supplier of Cypher®, a game-changing ultrasonic testing device.
Never seen before
Cypher was launched in June 2025 and offers ease and accuracy never seen before. With this exciting new instrument in its portfolio, the company appears to be on the verge of changing the world of NDT forever—once again.
Headquartered in Quebec City, Quebec, Eddyfi Technologies is a global leader with over 1,200 staff and offices in 19 countries, spanning North America, Europe, Asia, Africa, and beyond. Its most recent acquisition, a company specializing in geotechnical sensing devices with facilities in Colombia, Switzerland, and Italy, saw the Eddyfi team grow by 100 employees just as Cypher launched, making for a busy but very happy transition.
Working tirelessly to bring Cypher to market on time, the team recently returned from the American Society for Nondestructive Testing (ASNT) Annual Conference in Orlando, Florida, following an intensive three-year development process that demanded all hands on deck to ensure successful delivery of the groundbreaking device.
Naturally, the team could not be prouder of the achievement and what it means for global inspection staff and civil safety. Cypher was born of customer reports of staff shortages, leading to a need for advanced data collection, speed, efficiency, and durability in a field of work that is growing ever more demanding.
“There are increasingly fewer people doing safety checks, yet we demand the highest of them. So developing Cypher was important for us,” says Veronique Chayer, Director of Branding and Communication.
The new product reflects the company’s sterling reputation for paradigm-shifting technology. Despite market flux and geopolitical challenges, Eddyfi’s goals remain unchanged. “We leverage innovation and technology to help keep the world going, safeguarding infrastructure,” Chayer says, describing the company’s mission in a fast-changing world.
Setting the bar
Considering the status quo—aging infrastructure and fewer people in place to complete safety inspections to required standards—Cypher had to set the bar for precision, speed, durability, and ease of use. By blending the best specifications of each of its legacy products and improving on each of those in turn, the development team came up with an instrument that is significantly enhancing the quality and speed of field safety inspections in numerous countries.
Cypher’s specifications are as impressive as they are practical. By enabling standardized workflows to maintain their usual inspection process, the system offers a fast setup creator with a clear set of steps for each job. This process is also significantly faster, allowing inspectors to complete more inspections per day.
To function, Cypher comes complete with a range of probes and scanners, plus integrated scanner control for scanning automation. “You can now control the scanner directly from the instrument, so it means that instead of setting up your instrument and then setting up your scanner, you do it only once for both,” explains Dominic Giguère, Product Manager of Ultrasonics, who points out that this technology has halved setup time on the new model.
There is also an advanced paintbrush probe that gives inspectors tremendous freedom and capabilities for fast yet thorough inspection on a tight schedule. Some functions include automatic data stitching, freehand scanning, and much more. “We make sure that the user skill required to use that instrument is as low as possible. We make it as easy as possible to use,” Giguère says.
Moreover, Cypher allows inspectors to scan multiple aspects of infrastructure at the same time. Some of the most favourable comments received from users so far involve the seamless integration of these technologies, rendering high-speed performance while remaining unaffected by multiple data collection functions.
And Cypher is by no means the company’s only great innovation. In 2010, the company introduced a portable, battery-powered inspection instrument. The first of its kind, it significantly improved working conditions at a time when inspection instruments were attached to cumbersome power generators. Looking back, it’s clear that improving workflow, accuracy, and efficiency underscore most of what this company has brought to market in its long history as an innovator.
Advanced inspection for ordinary folk
According to the Eddyfi team, the new technology also democratizes advanced inspection. That is because Cypher provides advanced procedure specifications which enable level one and two inspectors to do most of the job while needing fewer level three-qualified inspectors, who typically write procedures, without compromising quality or safety. This means fewer grounded aircraft due to failing mechanics and safer work environments for those in industries handling volatile liquids and gases, for instance.
The product is further supported by Eddyfi Academy, in an incredible initiative providing introductory product training for all the company’s offerings. Beyond providing basic training to inspectors in effective use of its instruments, the online platform also creates an opportunity for all learners to reach the same level of training before joining live classes—perhaps its most persuasive feature. “The academy actually makes people feel more empowered when attending live courses,” Chayer says.
Eddyfi Academy also provides 45-minute to hour-long video classes on a range of topics within the field of nondestructive testing. In this way, the resource, conceived of during the pandemic, gives everyone quick access to improved knowledge on the go—from novices to advanced technicians. It also provides new users with the confidence they need to get to know their new instrumentation better.
Taking responsibility
Chayer is clear on what the company sees as its duty. “We have a huge responsibility on our shoulders to ensure that we provide something of immense precision. People count on it.” She also highlights the need to pivot with market demand and respond to real needs with next-generation capabilities and top-notch customization that customers are typically unable to obtain from other suppliers.
Considering the volume of aging infrastructure, especially that of nuclear power plants in extension programmes in and around Canada, Cypher could not have come at a better time. During these exciting times of novelty and possibility, Eddyfi Technologies continues pushing the boundaries of what has been achieved in nondestructive testing, inspection, scanning, and robotics.
The upshot of this is that one of the company’s greatest draws is the opportunity to work with a team unafraid to enter uncharted territory, an attitude that begets tremendous growth and innovation. Enthusiastic and passionate about what the new release offers users, Chayer confirms this with a smile. “Eddyfi remains on a fantastic growth path. We are sticking to the immense value that we bring to our customers and to the industries we serve,” she says.
Heading boldly into the future, Eddyfi will continue doing what it does best—moving ever faster and finding the industry’s brightest minds to continue its proud legacy of being first to market with some of the world’s brightest innovations in NDT.
